We must have a credit card on file before posting a proof. Please understand we do not charge your credit card until you approve the proof ,and we ship your order . Due to the nature of the internet we must know we have a potential valid client before we can go forward with any work.

Please understand we could be doing lots of proof work without any real order commitments, which would make our prices much higher and slow down our proofing.

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Yes, you can. However, these programs may not provide you with the quality of labels you would like. We strongly urge you to use a design or layout program such as Adobe® Illustrator® (our preferred format) and Macromedia Freehand®

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Yes we do, for many products. If a product template is available, we will display instructions for how to download the templates to your desktop.

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Barcodes are issued and controlled by the Uniform Product Code Council. You can contact them at (937) 435-3870 and, for a fee, they will issue your company a set of numbers which can be used for your product barcode. We can then use this number to produce barcode artwork for your label.

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How can I get my art converted from a low-resolution or raster file into a vector file?

If you have raster artwork (jpg, gif, psd, tif, bmp, Photoshop eps) or vector artwork with placed graphics, you can get the files converted into a useable format by CopyArtwork.Com for as little as $14.00.

To get your art converted, visit CopyArtwork.Com by clicking the "Convert my file" link below
• Sign Up
• Log In
• Send Artwork
Fill out required information as follows?
Color Scheme preferred is Spot colors with no halftones
Desired File Type: Illustrator CS
Artwork Implementation: Label Printing
Upload file: (see link below for acceptable file formats)

CopyArtwork.Com will provide you an Illustrator file of your art in vector format. They will also provide a jpg for your viewing purposes only. Turnaround is 24-48 hours. Photo's cannot be vectorized without looking like an Illustration, unless specified, everything except the photo will be converted.

For more information visit online at CopyArtwork.Com Or email, info@copyartwork.com

Once you receive your art, you can upload the Illustrator file provided when you place your order.

MaverickLabel.Com is providing this link as a courtesy and is not affiliated with CopyArtwork.Com.

The below links will route you away from MaverickLabel.Com.
Converting FAQ's
CopyArtwork.Com

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If your artwork includes text, be sure to use our preferred design programs: Adobe® Illustrator® (our preferred format) and Macromedia Freehand® -- programs which generate "objects" or mathematically defined shapes which can be filled and/or stroked with a specific spot color

If your label is text only, you can provide the copy and any instructions in the "Special Instructions" box during checkout.

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For custom artwork (artwork that you provide to us), we provide easy to use instructions for uploading your artwork as you checkout. While uploading label artwork is the easiest and fastest way to get artwork to us, you can email or mail/ship your artwork as well. If you do not upload your artwork, your order will be held until your artwork is received. This means that your turnaround time will begin when we receive your order, not when you place your order. To have your turnaround time begin when you pay for your order, use the upload feature at checkout.

Some products can be designed on-line. In this case, the only artwork you probably will need is your logo which must be uploaded to use the design online tools.

The artwork for some products (asset tags and parking permits) can be provided via fax. See asset tags and parking permits pages for complete details.

Are there any additional costs for processing uploaded images or Graphic Design work?
No. The online quote you receive includes all relevant printing charges. We do not believe in "hidden charges". Note, however, that we review the artwork for every order we produce. To make certain that you get the best representation for your artwork, we might contact you if your artwork raises any concerns with our production team.

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By the next business day after placing you order, you will receive an email with a link to your digital online proof. You must request a proof when you place your order to receive a proof. Proofs are not automatically provided.

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Due to the wide differences in monitor calibration and the different technologies used, some printed colors in your proof may not exactly match the colors on your monitor. If color accuracy must be exact, please contact CustomerCare for suggestions.

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While we can work with either type, we prefer to get the normal, uncompressed file. Please do not use Publisher's "Pack and Go" feature. If you are sending Publisher files with linked graphics (generally NOT recommended in Publisher), please gather all the associated files into a single Zipped file, and send us that. Compressing files with Winzip or PK Zip (or StuffIt on the Mac) is also the preferred method for Quark, Pagemaker, Illustrator, InDesign or any file with linked graphics. If you are using a font that is not included with Publisher, please send it along with your Publisher file. You can either Zip them together, or upload the font as an additional file upload (or include it on cd or zip-disk if you are sending files via mail.)

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We will contact you to discuss options for improving the image quality the next business day after receipt of your order. Generally, we can work with you to improve your image quickly and often at no cost to you.

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Dots per inch: measurement of the scanning resolution of an image or the quality of an output device. DPI expresses the number of dots a printer can print per inch, or that a monitor can display, both horizontally and vertically. For instance a lot of images you see on your monitor are 72 DPI. While they look great on your computer screen, they are not satisfactory for printing your job.

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Artwork can vary by printing method, so look at the information links for the specific product you need to order. Generally, we can accept most types of professional graphics files. Generally, the file formats used are vector type files, also known as "draw" files. These are produced by programs like Adobe® Illustrator® (our preferred format), Corel Draw®, and Macromedia Freehand® -- programs which generate "objects" or mathematically defined shapes which can be filled and/or stroked with a specific spot color .AutoCad, or other CAD/CAM programs which can produce files of type .DXF or .DWG can also be used.

Page layout programs combine pieces like vector files and rasterized images into one layout. We can generally work with Adobe® In-Design®, Adobe® PageMaker®, or Quark XPress®, and Microsoft® Publisher®.

For certain jobs, we can also accept rasterized, or "paint" type files. These are produced by programs such as Adobe® Photoshop®, Corel Paint®, Painter®, etc. Paint files are known as bitmapped files (actually a misnomer), because each pixel of the image is mapped with a specific shade of color. Rasterized images (like ones that come from a scanner), do not translate as well to label production as do vector files, particularly if they have to be "scaled" (adjusted in size). Single color raster images will work best, and should be at least 600 dpi resolution. That is, if you have a 3" x 4" label, your raster file should be 1800 pixels by 2400 pixels.

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We can generally work with Adobe® In-Design®, Adobe® PageMaker®, or Quark XPress®, and Microsoft® Publisher. We also can work with programs which generate "objects" or mathematically defined shapes which can be filled and/or stroked with a specific spot color .AutoCad, or other CAD/CAM programs which can produce files of type .DXF or .DWG can also be used.

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We urge you to upload your artwork when you check out. This saves you time and money for media and shipping the media to us. If you prefer to send us media, we can accept Zip disk, CD, DVD, and 3.5 floppy disks. If you have another type of digital media (memory stick) please contact CustomerCare before sending.

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Raster Artwork is made of small dots.
• Low resolution (72 dpi) has big dots and prints poorly.
• High Resolution (300 dpi) has small dots revealing more detail and better print quality.
• Example Raster file types are jpg, gif, tif, bmp & psd

Vector Artwork is made of mathmatical lines.
• Vector art is all high resolution.
• Example Vector file types are ai, fh, cdr & eps
• Please note, vector files can contain placed raster art.
See an example

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We offer 3 convenient ways during the checkout process to upload your artwork if required. Artwork is not needed in all 3 places, so choose the most convenient.

Once your artwork has been received, you will see your filename displayed throughout the checkout process.

• The first opportunity is on the "Additional Details" page, after job is added to the shopping cart, .
• On the payment page of checkout is the next upload opportunity.
• Order confirmation page once the order has been paid for.
• Receipt email after order has been placed.

If you do not have your artwork ready, go ahead and place your order. You will have a link in your receipt that will allow you to upload artwork after your order is placed. Just remember, the production schedule begins once we have received print-ready artwork.

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To purchase a color guide with over 3,000 process colors with their CMYK screen percentages, please visit Pantone or CDW for more information.
Pantone
CDW

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Bleeds can require an additional cost, but not in all cases. Bleed costs are clearly indicated for products that allow bleeds.

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Color separations break down a color graphic or into the four basic ink colors: cyan, magenta, yellow, and black (CMYK). Each single-color layer is then printed separately, one on top of the other, to give the impression of infinite colors.

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Halftone images are made up of a series of dots diamonds, squares, or lines in a specific pattern that simulate the look of a continuous tone image. Another term for halftoning is dithering.

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When the artwork for your label aligns any edge of the label with no white border, or blank space between the artwork and the edge of the label, you have a bleed.

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RGB refers to the primary colors of light, Red, Green and Blue, that are used in monitors, television screens, digital cameras and scanners. CMYK refers to the primary colors of pigment: Cyan, Magenta, Yellow, and Black. These are the inks used on the press in "4-color process printing", commonly referred to as "full color printing".

The combination of RGB light creates white, while the combination of CMYK inks creates black. Therefore, it is physically impossible for the printing press to exactly reproduce colors as we see them on our monitors.

Many programs have the capability to convert the layout/images from the RGB color space to the CMYK color space. We request that you convert your colors from RGB to CMYK if your tools allow you to. By doing it yourself, you have maximum control over the results. You may notice a shift in color when converting from RGB to CMYK. If you do not like the appearance in CMYK, we recommend that you make adjustments while working in CMYK (usually lightening). Generally, you should specify CMYK color builds that look a little lighter than you want, since the dots of ink "fatten up" on press, giving you more pigment on paper than you see on your monitor. Be especially careful to keep backgrounds light if there is black or dark colored text over it, so that the text remains readable.

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4 color process printing is generally used in printing labels with photographic images-by recreating color by combing two or more of the subtractive colors _ cyan, magenta, and yellow, plus black. Spot color printing is generally used for text and simple graphic printing in single colors, usually not more than 3 colors to a label.

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You can find a copy of your invoice by accessing the "My Account" section, located at the upper right hand corner of our homepage. You can also sign in to your account by clicking My Account. Just click on the order number to view a specific invoice.

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Clearing Cache on Firefox 3.x for Windows
1. Click the Tools menu.
2. Select Clear Private Data.
3. Select the 'Cache' & 'Cookies' checkbox.
4. Click the 'Clear Private Data Now' button.
5. Exit and relaunch the browser.

Clearing Cache on Firefox 3.x for Mac OS X
1. Click the Firefox menu.
2. Select Preferences.
3. Select Advanced.
4. Click the Network tab.
5. In the 'Offline Storage' section, click Clear Now.
6. Click the OK button.
7. Exit and relaunch the browser.

Clearing Cache on Firefox 2.x for Windows
1. Click the Tools menu.
2. Select Options.
3. Select Advanced.
4. Click the Network tab.
5. In the 'Cache' section, click Clear Now.
6. Click OK.
7. Exit and relaunch the browser.

Clearing Cache on Firefox 2.x for Mac OS X
1. Click the Firefox menu.
2. Select Preferences.
3. Select Advanced.
4. Click the Network tab.
5. In the 'Cache' section, click Clear Now.
6. Click OK.
7. Exit and relaunch the browser.

Clearing Cache on Microsoft Internet Explorer 7.0
1. Click on Tools.
Note: Depending on how your browser is set up, Tools can either be on the top right of the page, or in the top middle of the page.
2. Click on the first link Delete Browsing History.
3. Click Delete cookies.
4. When prompted, click Yes.
5. Next, click on Delete Files.
6. When prompted, click Yes.
7. Click the Close button
8. Restart the browser for the changes to go into effect.

Clearing Cache on Microsoft Internet Explorer 6.0
1.Click Start, select Settings and Control Panel.
2.Double-click Internet Options to open Internet Properties.
3.Click Delete Files.
NOTE: Do not select Delete Cookies. Delete Cookies removes all the cookies stored on the computer.
4.Click OK on the Delete Files dialog box.

Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X
1.Open Safari.
2.Select Empty Cache.
3.Click Empty on the Are you sure message box.
4.Exit and relaunch the browser.

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There is a link at the bottom of each web page on our site to our security and privacy policy. Here you will see that we are a Better Business Bureau member and meet all BBBOnLine participation requirements, this assures that your privacy and email preferences will be respected.

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If your are not 100% satisfied, please contact us at your earliest convenience. We will do our best to ensure that you are 100% satisfied with your labels. For more details, please see our guarantee policy.
Guarantee Policy

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All of our labels are produced in the USA.

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If you need many barcodes (for example, multiple products), contact the Uniform Product Code Council. You can contact them at (937) 435-3870. For a fee they will issue a set of numbers which can be used for your product barcode labels. We use these to produce barcode artwork for your label.

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Release Liner - The label is temporarily adhered to a release liner prior to use. Release liners are generally made of paper and have a coating of silicone for easy release of label.

Adhesive - Permanent, temporary, removable and repositional are just a few adhesives that will keep your label adhered to the surface. When choosing an adhesive, it is important to know the environment and the surface to which the label is to be adhered.

Material/Substrate - There are many materials/substrates to select from. Depending on your application and the environmental conditions your label is exposed to paper, vinyl, polyester, film, foil, Lexan®, pvc, or magnetic may be the right choice.

Artwork/Printing - Many technologies are used to get the print the artwork onto the label material/substrate. Each method has its advantages and disadvantages in terms of quality, durability and cost.

Laminate - There are many laminates available to add protection to a label. Depending on your application and the environmental conditions your label is exposed to polyester, LexSaver®, UV or polycarbonate may be the right choice.

See Example

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Corner Radius is the measurement of the amount of curve a corner has, usually expressed in decimal form, the higher the corner radius, the more curve. The corner radius cannot be greater than half the dimension length, for example if you have a 1" x 1" square, with a corner radius of .5", you would actually have a circle. Common corner radiuses are .08" & .125".
Corner Radius Examples

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Start with an understanding of how the label will be used, the application.
1. Is this a product label, a parking permit, an asset tag.
2. Based on the application, what label stock will you need to meet your application needs: paper, vinyl, polyester.
3. What ink colors will you need to use, spot colors, CMYK, foil.
4. What special features do you need, laminate, special adhesive, holographic foil,

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The type of label you are quoting will determine the adhesive(s) available. The most common adhesives are permanent, removable or cold temperature. Each of these types of adhesives is available in a wide range of formulaes. To determine the adhesives available for a specific type of label, look at the information links for that specific product.

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Label materials vary based on the type of label you are quoting. All of the materials available for a specific type of label are described in detail on the information pages for each product we offer. Look at the information links for that specific product.

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In general, labels are comprised of 4 materials: laminate, ink, label face stock, label adhesive. Each of these 4 have options ranging from thickness to color and more. To determine the materials available for a specific type of label, look at the information links for that specific product.

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Coated stock is super-shiny paper produced by pressing the paper against a polished metal drum while the coating is still wet. Uncoated stock has more of a matte or dull finish and will abosrb the inks printed on the paper , and make them appear slightly duller.

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There are hundreds of label materials in many different colors. Generally, labels are made from paper, vinyl, polyester (Mylar), and polyethylene. There are additional specialty materials like films, Lexan®, PVC, and others. We provide complete material information for each product on the product specific pages.

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Labels intended for outdoor use need to be durable and have the ability to hold up to a wide variety of different weather conditions. Vinyl and polyester are top material choices for outdoor conditions. Bumper stickers are, typically, made of vinyl. Often outdoor labels or industrial labels require a UL listing. UL recognition ensures that a device, system or material has been tested and certified by this private organization to meet specific safety standards. The three primary tests to determine film and adhesive performance are a heat age test, outdoor weather ability, and exposure to various solutions. CSA is a testing organization devoted to establishing standards for safety, quality and performance. Unlike UL, which recognizes a substrate's adhesion to specific individual surfaces, CSA recognizes nine substrate groups for applied labels. Silk screening or special inks may be required to help with the fading of inks.

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In most cases, we can change your order as long as it has not been printed or shipped. If the order has already shipped or printed, we are not able to make changes. In the event you need to change your order, please email at customercare@mavericklabel.com or call us at 1-800-537-8816 .

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No. Our CustomerCare team is happy to take your order by phone by dialing, 1-800-537-8816. Our CustomerCare hours are 7:00 a.m. to 5:00 p.m PST Monday through Friday.

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Generally, we post your proof within the next business day after your order is placed.

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It will vary depending upon your file size, the speed of your Internet connection and the volume of Internet traffic at the time you send it.

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Yes. We have SSL (Secure Socket Layer) certification and we use the most trusted online processing service provider in the world: Thawte. We are also a Better Business Bureau member and meet all BBBOnLine participation requirements providing you added assurance when ordering with us online.

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If your order includes artwork and if you uploaded your artwork, your order will immediately be placed into production for proof or print. Depending on the proof option you select. Then, the next business days up to 10 days later, your order will be shipped using the shipping method you select.

Stock products are immediately sent to our warehouses for shipment the next business day.

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Our industry-best production times don't leave much time for changes. If you need to make a change, contact CustomerCare as soon as possible.

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No, we don't not gang run orders. Our prices are lower because our internet-based business costs are lower.

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Because we do not charge any initial set up fees like most printers do, our re-order pricing is not discounted beyond our normal everyday low pricing.

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Two reasons. First, we are an internet-based business. As such, our sales, marketing and order handling expenses are automated, resulting in lower overhead than traditional label printers with expensive traditional systems and catalogs and sales teams. Secondly, many of our label products are digitally printed. Digital printing allows us, at times, to reduce set up costs, eliminate tooling, plate and ink charges again, passing the savings onto you.

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Yes. Most of our standard format product pages have links to a page where you can get an instant online quote for a custom label project similar to a standard label. If you do not see the size or shape you need please contact CustomerCare for a special quote

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If you are located outside of the States of Washington and Connecticut we do not charge sales tax. If you are located in these states we are required to charge sales tax unless you can provide us with a current Certificate of Resale Tax Exempt Certificate. Please fax a copy of your certificate to (800) 352-7593

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No, You can log into your My Account and use our 1 click reorder system, all art-files are also available for viewing

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Sorry, we do not offer any special reseller pricing. We are solely focused on providing our product to end users at the lowest possible price. We do not offer any special incentives / pricing to resellers or distributors.

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We can help in many ways with label design, making suggestions for based on your needs. We do not actually design labels, however, we suggest that you visit www.creativepro.com to find help from professional graphic designers, worldwide.

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That depends on the labels being ordered. White can either be a reverse type where the label color (white) is allowed to show through or it can be used as a "background color" on see through materials. If printing on white material, we do not charge when the color white is used. When printing on clear materials, we do charge for white ink.

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For an additional charge, some custom labels have expedited production available including 1,2 and 3 day options. When available, you can select expedited production when you check out. You can also select all available UPS delivery methods, including next day air, second day air and others. Shipping costs will be based on the service you select.

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If you would like to change the e-mail address and/or password which was used to create your account, you may access your account using your existing user name and password, then select User e-mails to change your e-mail address. To change your password, go into My Account and click on Edit.

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We guarantee your 100% satisfaction with our products. We stand behind our guarantee by offering you a prompt refund or replacement of your labels. If the product you receive does not meet your expectations, please contact us upon recognizing the error so that we can replace your labels in a timely manner. If your labels have a manufacturing defect please let us know right away. We will identify the problem and rerun a replacement order for you. This guarantee covers the quality of the production and materials and does not cover spelling errors that are typed in by the customer.

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Once you have added an order to your shopping cart, you can add as many additional items as you require.

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Once you have paid for your order, you will receive an email with your order information and a link to your job. If you provide the link to your graphic designer, they will be able to upload artwork. Production time does not begin until we have your artwork.

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That will depend on the labels you order and be based upon the shipping method you select. In general,

Stock label orders ship the next business day.

Custom printed labels generally ship within 3 to 10 business days . Please look at the individual label program for specific details

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Embossing means to press an image into the paper so that the image lies above the surface. Our process for doing this is called "heat stamping" -sometimes referred to as "cameo" and "tool". Your labels can be embossed in with an image only (no printing) - or they can be embossed with foil stamping to add color and additional effect to the non-embossed area of your label.

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We print labels in every size imaginable, from less than .25" to well over 1 foot wide. We do offer two we ways to select the size for our label: pre-sized "dies" and "digital" sizes. We have the broadest range of dies sizes and shapes available. When you use a die, you do not pay a tooling charge to create the shape and size of your label. Our digital label capabilities enable you to create a label of any size or shape without any tooling.

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Generally, label cost is determined by quantity, size, material, ink colors and any special features like embossing, laminating or numbering.

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These are terms used for describing the number of ink colors being printed and how many colors are printed on the face and the back of a printed piece. While some labels and liners can be printed on the back, most labels are printed on the face only • so 4/0 in label printing means 4 color (CMYK) printing on the label face and 0 printing on the label back or liner. We do offer liner printing on bumper stickers.

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We accept major credit cards (MasterCard, Visa, American Express, Discover Cards). We also accept PayPal.

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Screen printing is a method where ink is applied to your label, through a web or fabric, which has been stretched on a frame, Attached to the frame is a stencil created from your artwork. The stencil openings determine the form and dimensions of the imprint produced.

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Used for printing spot colors. Each PANTONE color has a specified CMYK equivalent. To select a PANTONE color, first determine the ink color you want, using either the PANTONE Color Formula Guide or an ink chart.

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In general, we use the following label production methods: flexography, digital thermal, digital ink-based, silk screening and lithography. Each of these methods has different processes for printing your ink colors. We offer CMYK or process color/4 color printing and spot or PMS - Pantone Matching System printing. Digital printing and thermal ribbon printing "interpret" color values for printing on their unique equipment. To determine how a specific type of label is printed, look at the information links for that specific product.

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Die-cut labels have round corners and spacing between each label on the roll.
Butt-cut labels have square corners and no spacing between each label on the roll.

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Yes. Unlike other label suppliers who ship "overruns" of up to 10% and then charge you for their "extra" printing, we ship and bill only the quantity of labels ordered. Should we ship more than you order, the additional labels will not be charged.

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No one can make that guarantee. Be careful not to be taken in by anyone who claims that they can. There are many reason for this including these: Every monitor is color-calibrated differently, LCD displays show color differently than tube monitors, monitors and displays show color through refraction but we see/print colors on paper reflectively, To be certain that we are printing the colors you want, please opt for a proof.

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We will do all that we can to match a sample you provide. Bare in mind that many variables affect final print production and as a result colors, resolutions and paper you provide to us may be different than those we offer.

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Yes, Our shopping cart is designed for easy split/multiple shipping destinations. You can have unlimited shipping destinations and can even split quantities for multiple orders.

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Yes. Once you order is shipped you automatically receive an email with complete order information including a link to UPS World Ship to track your specific order/shipment. Also, status information is always avaialble to in your "My Account/Order Status, just login and review all your orders and even your order history.

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All shipping options and costs or your specific project are available to review as soon as you get your instant online quote. You do not have to place your order to view the actual shipping charges. You finalize your shipping selection at checkout, already knowing what the costs will be for each option. We pass along our excellent UPS rates. UPS is our preferred shipping method. We also offer shipping via FedEx and USPS.

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If they apply, yes. If your product(s) are shipped to a destination outside the U.S.A., brokerage fees, import duties, VAT, or any other tariff, levy or fee are not included in the purchase price or the shipping and handling charges. Such fees and taxes are the responsibility of the receiving party. To find out what taxes or fees will be applied to your order from us, please contact your local tax authority.

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